A Matrix report is a powerful tool for delivering complicated statistical reports to your users.  Often your data will not have a static number of rows and columns which may make grouping and subtotaling a challenge.  Fortunately, Reporting...

Environment: Dynamics SL 6.5 or 7.0 with AP/PR Laser checks installed Condition: Printing Checks Issue: Signatures and/or Logos will not print Fix: Take the steps found in our AP/PR Checks Troubleshooting Document found at...

Condition: Adding a credit card in the ChargeIt Card Maintenance screen in Dynamics SL Issue: You receive 'Bulletproof Programming Error 11500' Fix: 1. Download adodb.dll from ftp://ftp.maxqtech.com/chargeit/support/adodb.dll  Add it to the...

Environment: Dynamics GP 10 Condition: A check batch is being printed using MaxQ AP/PR Laser Checks and the batch name has any of the following attributes: 1. It contains a  space 2. It contains a non-Alpha Numeric character 3. It exceeds...

Environment: Dynamics GP 10 Condition: AP/PR Laser Checks is installed Issue: Only the SA user can open the MaxQ Check Copies screen Fix: You must create a security task for this screen. Steps to do this are listed below.  1. Open the Security...

Environment: SL 7.0 Conditions: ChargeIt and then Worldship Link are installed Issue: ChargeIt menus disappear from the MaxQ module in Dynamics SL Fix: Re-run the database update portion of the ChargeIt install as outlined in your user guide...

Issue: When printing AP Checks using the MaxQ AP Laser Checks software, the stub grids and check date print, but all other data is missing.   Resolution: When specifying a check number, you must include 6 digits. For instance, check number 749...

Environment: -All versions of Dynamics SL (Solomon) using AP/PR Checks -Multiple SL Application Servers -Centrally located Usr_Rpts folder is shared between the application servers  Issue:  -Bitmaps won’t print...

The MaxQ Solomon Process Engine will error on Sales Order type transactions if the 'D' in the 'CompanyID' tag is a lower case 'd'....

In order to obtain the new zone/rate import files, you need to be on a current product support agreement with MaxQ. If you do have such an agreement in place please contact MaxQ at 203-840-8930 x225....

If using a Terminal server, the reason for this error may be the following: When you connect to a terminal server, by default, the printers attached to your workstation are “mapped” into the terminal services session . This applies to fax printers...

In order to obtain these new releases please contact MaxQ at 203-840-8930 x225....

This is ACA bug 4088.Example:1. Enter new ACA batch - select customer, then click 'Check Deductions' - when prompted to save, save the batch.2. On the 'Check Deductions' screen enter a deduction on the first row(approved or unapproved).3. Click on the...

May get this error if using MaxQ Freight Manifesting v7.2.0or MaxQ Freight Worldship Link v7.1.0 for Dynamics SL v6x.Download the fix for Freight Manifesting from here:http://maxqtech.com/CS/forums/thread/3594.aspxDownload the fix for WS Link from here:http://maxqtech.com/CS/forums/thread/3595.asp...

PCI Requirements for Merchants: Merchant Volume of TransactionsRequired Action Level 1 Over 6,000,000 transactions per...

The new PCCharge version (v5.7.1 I Service Pack 8) has been released and we recommend that all users of MaxQ Charge It upgrade to this new version. It is supported with the latest version of MaxQ Charge It for SL v6.0 and v6.5 (6x). Having...

To properly print the MICR line on checks, your PC may need to be setup to print True Type fonts as graphics to your printer. To do this, click Start - Settings - Printers. Select your printer, choose Printer - Properties, choose options to make...

The current check reports may exhibit a problem where fields are shifted on all checks in a check-run, except on the first check. Changing the 'CanGrow' and 'MultiLines' properties on all text fields on the check resolves this issue....

There is a new version of the MaxQ Process Engine which is an attempt to make the engine more resilient against errors.  With it you can specify a period of time during which the engine will not consider a database connection problem to be fatal. ...

Unfortunately earlier versions of Sharepoint Portal Server and Windows Sharepoint Server do not recognize the new Office 2007 extensions. That means you lose the cute little icon next to any new Excel spreadsheets or Word documents you upload. Here...